Shipping Policy — Reserve Selects

Where we ship

We ship to the United States and to the following countries: Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and the United Kingdom.

Rates

In the United States, Standard shipping is $8.00, and is free on orders of $70.00 or more. Express shipping ($15.00) is available only for items shipping from our Austin facility (on-hand stock), and is offered at checkout when it applies. Items shipped directly from a roaster or supplier ship Standard only. US shipping is included in the price of our house coffee and tea.

For orders outside the United States, shipping rates are calculated at checkout based on what is in your cart and where it is going. There is no fixed international rate. Rates are calculated by the carrier at checkout through UPS, USPS, FedEx, DHL eCommerce, and DHL Express, and the rate shown at checkout is the rate you pay for shipping. Duties and taxes for international orders are paid at checkout, where shown. International delivery times vary by carrier and destination and are shown at checkout.

Timing

  • Most orders ship within 3 business days.
  • Typical transit time after shipment: 3–5 business days.
  • Orders with items from multiple suppliers may arrive in separate packages — at no extra shipping cost to you.

Pre-orders

Pre-order items are charged at checkout and ship on or around the release date shown on the product page. If a release date moves, we'll email you the new date — and you can cancel anytime before it ships for a full refund.

Texas sales tax

Orders shipped to Texas addresses include Texas sales tax, as required by law.

Wrong address / delivery problems

If your address was entered incorrectly, email hello@reserveselects.com as soon as possible — once a package is with the carrier we can't reroute it, but we'll help however we can.

Packages marked delivered by the carrier are the carrier's responsibility. If yours says delivered and isn't there, check with neighbors and your local post office first, then email us.