Track Your Order — Reserve Selects
Where to find your tracking
Sign in and open your Orders tab. Every order you've placed is there, with its tracking right beside the items.
- Status for each package. Each order shows where things stand: Processing before it ships, then Picked up by carrier, In transit, Out for delivery and Delivered as the carrier scans it. If something goes wrong you'll see Attempted delivery, Delayed or Delivery issue.
- Track package. Once a package ships, a Track package link opens the carrier's tracking page.
- More than one package is normal. Curated orders often ship from more than one place, records from one spot and coffee from the roaster, so an order can have several packages. Each item sits with the package it's in, and items that share a package show their tracking once.
- Subscription orders are marked with their box, with a Manage subscription link right under it.
- Give tracking up to 24 hours to activate. The carrier has to scan the package first. Until then, it may only show as shipped.
Haven't gotten tracking yet?
Most orders ship within 3 business days. If it's been longer and your order still says Processing, Contact us with your order number and we'll look it up.
Tracking looks stuck?
Carriers occasionally go quiet for a few days, especially around weekends and holidays. If there's no movement for 7 days on a domestic shipment, Contact us and we'll open a trace with the carrier.
Pre-orders
Pre-orders are charged at checkout and ship on or around the release date shown on the product page. The order shows Processing until the record leaves the warehouse, then its tracking appears in your Orders tab.